Autodesk 2014 Troubleshooting : When I try to install I get an Internal Error 2738

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=22754600&linkID=9241177&CMP=OTC-RSSSUP01


오토데스크 2014 제품들을 설치할 때 Internal Error 2738 이 발생한다면

: 맥아피 안티바이러스와 같은 백신 때문입니다. 이전에 설치한 적이 있을 경우에도 마찬가지로 발생하므로 링크의 완전삭제를 위한 툴을 사용해서 제거해야 합니다.

When I try to install I get an Internal Error 2738

Issue

When installing our software, you will get an Internal 2738 error.

Cause

An unregistered DLL or a conflict with McAfee Antivirus or a prior installation of McAfee. When McAfee is uninstalled it may leave residual traces that can affect installs.

Solution

Certain Anti-Virus programs have been known to affect the registration of a particular dll.
If you had McAfee Anti-Virus in the past (even if you have uninstalled it will leave some trace components on the computer), please use this McAfee tool to remove it completely:

McAfee Download Tool

See Also:

Error 2738 Installation, could not access VBScript run time for custom action